Our Skills, Resources & Abilities

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Why Outsource?

Principally on grounds of costs saving - The estimated savings of performing business as usual work offshore falls between 25-50% of the cost of onshore work. Another key reason is to get access to a large and talented resource pool, to provide an almost unlimited supply of highly skilled engineers and project managers.

Having a steady pool of experts available shortens project ramp up and training time and In some engagements work can happen around the clock for you.

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What About Security?

All of our services work from Amazon (AWS) and thus benefit from the security, redundancy and flexibility that comes with AWS. Systems, such as our Monitoring and Ticketing systems, are multi-tenanted which provides a secure ring-fence around your operations, and also the ability for you to easily “de-couple” from Aotea, should you wish to do so.

Our preference is for your Aotea team to form part of your every day business, using your own services, systems and processes. Therefore, the team is an extension of your Enterprise and is contracted to abide by your rules. All legal contracts are with the local country's Aotea Global Solutions GB Ltd. - companies, such as Aotea GB, NZ, US, and all invoices are issued from them.

You will retain all IP, control over the systems and staff in use - we can be considered to be your remote branch office.

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Quality Concerns?

We utilise ITIL, Prince2 and ISO processes, to supplement your own and our Western Managers all have experience in servicing your needs and are qualified and professional.

All of our resources are qualified and experienced in the roles they are given however, we negotiate and apply KPIs and SLAs with you. Teams are managed by your own, or our, SCRUM Masters and Project Managers; the mix is up to you.

We utilise state of the art ticketing systems, or we can work with yours and most importantly,

You can control the quality and deliverables, or we can apply QA ourselves.

We pay our staff above local rates, treat them exceptionally well and provide benefits they wouldn't normally receive from other VN companies, so they are dedicated and loyal.

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